How to Solve Case Studies Based Questions for Class 12 Business Studies

Overview: Discover key strategies on how to solve case studies based questions for Class 12 Business Studies, focusing on practical applications and analytical skills essential for excelling in CBSE exams.

In the curriculum of CBSE Class 12 Business Studies, the integration of case studies marks a pivotal shift towards a more interactive and application-oriented approach.

These case studies are crafted to mirror real-world business challenges, testing students' ability to apply theoretical knowledge practically and analytically.

This article provides a detailed guide on how to solve case studies based questions effectively, equipping students with essential strategies for analytical thinking and problem-solving that are crucial for excelling in their examinations and beyond. 

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What Is A Case Study? 

Specifically, case studies depend on real-life situations that concern business-related circumstances. This includes, for example, cases wherein an individual poses a business concern, issues faced in its administration, an interesting situation experienced and a large number of other circumstances. 

Students are required to associate ideas in business and solve questions dependent on their comprehension of such concepts. Recognition of a specific aspect of Business Management is likewise an exceptionally utilized testing criterion. 

“How to solve case studies based questions for Class 12 Business Studies” always pops up in the mind of students. There is a definitive way to approach case studies. A case study must not simply sum up the case. It ought to recognize central problems, outline and survey elective strategies, and make fitting conclusions. The following steps are what make or break a case study.

• Recognize the main issues encompassing the case. 
• Distinguish the central question or issues. 
• Give out alternative courses of action. 
• Assess each strategy. 
• Suggest the best strategy. 

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Case Study Example With Solution

Amar Ltd.is engaged in the production of electrical goods and the company’s profits and market share are declining. The production department blames the marketing department for not meeting the sales targets and the marketing department blames the production department for producing goods which are not of good quality and do not meet the customer’s expectations. The finance department blames both the production and marketing departments for declining return on investment. 

1. What quality of management do you think the company is lacking?
2. List its two features
3. List any two values which are ignored by employees of Amar Ltd.

Solution

1. Quality of management that the company is lacking is coordination

2. Features of coordination are (Any two)

• Coordination integrates group effort.
• Coordination ensures the unity of action
• Coordination is a continuous process
• Coordination is an all-pervasive function
• Coordination is the responsibility of all managers
• Coordination is a deliberate function

3. Two values which are ignored by employees of Amar Ltd.

• Cooperation
• Concern for organizational objectives

Steps To Undertake While Writing A Case Study

Let's have a look at the steps involved in How to solve case studies based questions for Class 12 Business Studies.

Recognize The Main Issues Encompassing The Case 

Read the case a few times to get comfortable with the data it contains. Focus on the information mentioned in any tables, figures, or any other relevant data. Many case situations, as, all things considered, present a lot of definite data. A portion of these facts is more applicable than others for students to identify the problem. 

One can expect the raw numbers for the situation to are valid, however, articulations, decisions, or choices made by people should be addressed. Underline and then list the main facts that would assist you with characterizing the central issue. On the off chance that facts and numbers are not provided, you can make suppositions, but rather these presumptions should be sensible given the situation. The "correctness" of your conclusions may rely upon the presumptions you make. 

Distinguish The Central Question Or Issues 

Utilize the facts given in the case to distinguish the central questions or issues confronting the organization you are examining. Numerous cases present multiple issues or challenges. Recognize the most significant ones and separate them from the unimportant issues. 

Express the serious issue or challenge that the organization is facing. You should have the ability to express the issue or challenge in a couple of sentences. You should have also clarified how this issue influences the methodology or performance of the association. 

You should also explain why the issue happened. Does the issue or challenge facing the organization come from an evolving environment, new opportunities, an unstable market, or inefficient internal and external business processes? 

Give Out Alternative Courses Of Action 

List down the approaches the organization can take to solve its issues or address the difficulty it faces. Are new technologies, business measures, authoritative structures, or changes in management required? What changes to authoritative processes would be needed by every other option? What changes are required in the management policy to actualize every other option? 

Keep in mind, there is a contrast between what an association "ought to do" and what that association really "can do". A few solutions are excessively costly or operationally hard to execute, and you should stay away from solutions that are beyond the association's assets. Distinguish the constraints that will restrict the solutions accessibly. 

Assess Each Strategy 

Assess every alternative utilizing the facts and issues you recognized before. Recognize the expenses and advantages of every other option. Ask yourself "What might be the likely result of this strategy? 

Express the risks along with the rewards related to each game-plan. Is your suggestion possible from a specialized, operational, and monetary stance? Ensure that you express any presumptions on which you have based your strategy. 

Suggest The Best Strategy 

Express your choice for the best game-plan and give a point by point clarification of why you made this decision. You may likewise need to give a clarification of why different options were not chosen.

Your last suggestion should flow smoothly from the remainder of your case analysis and ought to indicate what suppositions were utilized to shape your decision. There is often no single "right" answer, and every alternative is probably going to have risks as well as rewards. 

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How To Solve Case Studies Based Questions For Class 12 Business Studies?

Since they intend to dissect the student's comprehension of business studies and management studies, the case studies can be sometimes complex to grasp. However, there are numerous approaches to effortlessly solve them and understand the concepts covered under Business Studies. 

The following are some of the techniques that will show you How to solve case studies based questions for Class 12 Business Studies in a manner that can improve your scores. 

Read NCERT Books For Business Studies Completely 

NCERT books can be your best friend in investigating the subtleties of business and management as they portray the fundamental points in an easy and straightforward way. Study all the topics within each and every chapter. Once you have read all the sections prescribed in the NCERT textbook along with case-studies then move towards concentrating on reference books. 

Understand The Question Cautiously 

While solving the case studies for Business Studies, comprehend the question, and highlight all the key perspectives referenced that appear to be important. This can differ from the changes presented by a business firm to a choice that prompted something significant or the convictions and philosophies an organization began with. Start by highlighting all the key pointers and then begin drafting the appropriate responses. 

Know The Keywords 

If the question revolves around “Functions Of Management” then your answer would be either on Planning, Organizing, Staffing, Directing or Controlling.

While reading the requirements, don’t just read Part A but also carefully read Part B. For example –If they ask about functions of management and specify the importance of these functions. So, it is crucial to read both sections cautiously.

If the question revolves around “Techniques Of Scientific Management”, then the answer should be about Taylor’s Techniques. If the question has the keyword, “Principles Of Management”, then the answer should be about Fuel’s Principles. Also, if the question revolves around “Staffing”, then you have to write about Recruitment, Selection and Training.

If the question revolves around “Product Related Decisions”, then they are asking about Packaging, Branding or Labelling. Thus, it is imperative to know what the requirement is and where to use which term.

Know The Meaning Of Directive Words While Writing A Case Study

This implies that if they ask to “Name/Identify”, then you just have to name it in one word. If they ask you to “State”, then you have to give a short description. If they ask you to “Define”, then you have to give a proper definition of the terms. 

If they ask you to “Explain/Describe”, then you have to provide an explanation with details supported by relevant examples. If they ask you to “Quote Lines”, then you have to write the first 3-4 words of the sentence followed by dots and the last 3-4 words of the sentence. For example – “Business studies is the investigation of ……….. to understand organizational processes.”

Write Down All The Key Pointers Explaining The Pros And Cons

On the off chance that the question asks an analysis relating to a specific aspect of a decision or the management, it's smarter to write down all the key pointers explaining the upsides and downsides of the issue you are asked to dissect. When you have the pointers, you can write the appropriate response without any problem. 

A few questions may specify the topic from the syllabus for Business Studies, for example, “analyse the step taken by ______ Manager as per the Functions of Management”. You can use this as a clue to answer the question according to the concepts covered under the Functions of Management in the schedule.

Look out for such clues in the question on case studies as they can immensely assist you with drafting a noteworthy and high-scoring answer.

Mastering case studies in CBSE Class 12 Business Studies demands more than just memorization—it requires critical thinking and practical application.

By employing the outlined strategies, students can enhance their analytical skills, ensuring they not only excel in their exams but also prepare for real-world business challenges.

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Key Takeaways:

• Application of Theoretical Knowledge: The article underscores applying theoretical knowledge practically through case studies to enhance understanding in Business Studies.
• Development of Analytical Skills: It stresses the importance of developing analytical skills to solve case studies effectively, crucial for exam success and real-world applications.
• Structured Case Study Approach: The article provides a step-by-step method for analyzing case studies, including issue identification, solution exploration, and strategic recommendation.
• Importance of NCERT and Supplementary Materials: It emphasizes the need for thorough preparation using NCERT books and additional resources to master business concepts and improve case study analysis.
• Understanding Keywords and Directives: The article advises on the significance of grasping keywords and directive words in exam questions to structure answers accurately and comprehensively.